Considering a RAG AI chatbot,
but worried it might give the wrong answer?
Clevi Lens is a RAG AI chatbot that delivers dependable answers through source-grounded responses and query expansion.
Talk with us to evaluate answer quality for your organisation.
Upload your documents and let AI learn from them.
Deliver accurate, cited answers with an enterprise RAG chatbot platform.
Clevi Lens is a RAG chatbot platform that accurately retrieves, understands, and answers from your organisation's internal knowledge.
It declines to answer when the evidence is uncertain and cites a source for every response.
After launch, your team can manage knowledge directly to keep improving quality, while on-premises deployment protects sensitive company data.
Customer service
What if customers see an incorrect answer?
Internal operations
If employees ask vague questions,
will it still find the right answer?
Security
Could sensitive internal data leave the company?
If it does not know, it does not answer.
It does not answer based on uncertain information.
Every answer includes a source,
structurally reducing the risk
of exposing incorrect information.
It understands ambiguous questions.
Query-expansion logic
identifies user intent.
Even a rough question
leads to the answer the user needs.
Keep improving quality
after launch.
Other solutions stop at embedding.
Clevi Lens supports metadata editing
and query review for continuous improvement.
Sensitive internal data
never leaves your environment.
Korean-developed models and
on-premises deployment keep
sensitive company data secure.
for your brand
Create a chatbot that feels like your brand.
Customise colours, fonts, characters, and copy to create a chatbot that is unmistakably yours.
Deliver natural AI assistance without disrupting the customer experience.
document library
Manage knowledge directly, even after launch.
Open embedded documents as easily as files on your desktop, then edit metadata to improve RAG quality.
No black box—see and edit the knowledge yourself.
File-based analysis
When words are not enough, send a file.
Attach a PDF, Word document, spreadsheet, HWP file, image, or even a screenshot.
Clevi Lens combines the file with existing domain knowledge for comparative and in-depth analysis.
Build in Korean and answer in other languages.
A knowledge base built from Korean documents can accept and answer questions in other languages.
Start multilingual customer service without a separate build.
Understand the question's intent and answer accordingly.
Conventional RAG sends every question through one pipeline.
Clevi Lens identifies intent and automatically adjusts both its retrieval strategy and response method.
Enter a URL instead of uploading every document.
Clevi Lens analyses the site and collects content with a tailored strategy.
It supports Korean public-sector websites and handles the full process from data collection to RAG deployment.
A delivery question and a contract review require different approaches. Should a chatbot handle them the same way?
Like an experienced service specialist, Clevi Lens adapts to each question and produces accurate answers you can confidently share with customers.
| Comparison | Custom build (LangChain, etc.) | General RAG SaaS | Clevi Lens |
|---|---|---|---|
| Implementation difficulty | Engineering team required | Easy | Easy |
| Retrieval strategy by question type | Custom development required | One fixed strategy | Adapts to each question |
| Answer citations | Depends on implementation | Document level | Down to the page |
| Ambiguous-question handling | Custom development required | Literal retrieval | Intent-aware response |
| Quality improvement after launch | Requires redevelopment | Unavailable | Directly manageable |
| Knowledge-data capacity | No fixed limit | Capacity limits | Built for large volumes |
| Image processing | Depends on implementation | OCR only | Hybrid OCR + VLM |
| Korean-language optimisation | Depends on the model | General purpose | Optimised for Korean |
| Security | Custom configuration required | Basic | Complete enterprise-data isolation |
-
Financial services · Insurance
Track current rate changes and complex product terms
and apply them in real time -
Legal · Professional services
Turn extensive case law and reports into a knowledge asset
Conduct rigorous research grounded in current legislation -
Manufacturing · IT
Unify technical manuals to improve frontline response
Support uninterrupted work with incident-resolution history
-
Public sector · Education
Provide guidance grounded in authoritative policies
Protect personal information and maintain strict security -
E-commerce · Customer service
Personalise responses with real-time inventory and event data
Handle high-volume enquiries efficiently at lower cost -
Healthcare · Pharmaceuticals
Analyse medical literature and clinical data quickly
Use information securely in line with healthcare regulations
Additional savings are available with annual billing.
For large enterprise deployments, contact us for a tailored quote.
On-premises deployment typically takes one to two weeks depending on the environment, with installation support from our technical team.
The service remains available through the end of the paid period. Data is retained for 30 days after cancellation and then securely deleted.
Annual-plan cancellations are subject to the refund policy for the remaining term.
Each plan includes a monthly query allowance; modest overage charges may apply above that limit.
With Clevi models, predictable flat-rate pricing is available without dependence on an external LLM.
An SLA of 99.9% or higher is guaranteed even in large enterprise environments processing millions of queries per month.